Refund & Return Policy

At Golden Sweet, we are committed to providing fresh, high-quality pastries made with 100% natural ingredients. Your satisfaction is our priority. This Refund & Return Policy complies with Moroccan consumer protection law (Law 31-08).

Due to the fresh and perishable nature of our products, we have specific policies regarding refunds and returns:

We will provide a refund or replacement in the following cases:

We cannot provide refunds in the following cases:

If you believe you are entitled to a refund, please follow these steps:

Once approved:

Different terms may apply for wholesale and business clients. Please refer to your specific contract or contact us at contact@goldensweet.ma.

Under Moroccan consumer protection law, you have the right to:

In cases of:

If you have questions about this policy or wish to exercise your rights, please contact us:

If you are not satisfied with our resolution, you may: